3.6

21 reviews

5
11
4 0
3 0
2 0
1 5
8199 GoDaddy +1 866-463-2339 GoDaddy is an Internet domain registrar and web hosting company. GoDaddy has more than 59 million domain names under management, making it the world's largest ICANN-accredited registrar. ["Corporation"] https://s3-us-west-2.amazonaws.com/dotfeedback-images/6d996368-eff1-467b-8466-5192dc64b148 http://www.godaddy.com https://wikipedia.org/wiki/GoDaddy https://facebook.com/GoDaddy https://www.twitter.com/GoDaddy https://www.instagram.com/godaddy false > false false false false false false false false false false false false false false false

GoDaddy

Corporation

GoDaddy is an Internet domain registrar and web hosting company. GoDaddy has more than 59 million domain names under management, making it the world's largest ICANN-accredited registrar.

Contact Information

+1 866-463-2339

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Disclaimer: This site is provided to facilitate free speech regarding GoDaddy. No direct endorsement or association should be conferred.

GoDaddy review :

134522 review-rep-getting-websites-separate-accounts rep-getting-websites-separate-accounts http://www.godaddy.feedback/review-rep-getting-websites-separate-accounts 19664 1 1 1 0 0 0 I had a call with a rep about getting our websites onto separate accounts, he set everything up for me, seemed great. Except a few hours later, I discovered that our site was broken! He didn’t move over the domains, only the website builder. None of our domains directed to the website. I discovered this around 1:30 in the morning…I couldn’t go to bed with my website down, this is the lifeblood of our organization. I called support. The system predicted a 20 minute wait. After 20 minutes, they dropped my call! I called back. After 30 minutes, they dropped my call again! I called back a third time, and was dropped after another 30 minute wait! I logged onto chat support at 2:30 am. Chat support took until 6:00am to redirect the URLs. I had to stay up all night dealing with support - for 3.5 hours – for something that support said they would do for me in a few minutes earlier this evening. To connect our domains to our website. 3.5 hours on chat. 80 minutes on hold. 3 dropped calls. I am LIVID. And it’s not even fixed! The URLs are reconnected, but now I can’t view my own website. Apparently the security certificate is out, and it will take 24 – 48 hours to propagate? We can’t afford to have our website direct to a security error for 2 days! I never would have separated the website into the different accounts if I knew our site would be down for two days! I would have waited until a non-sensitive time, or skipped it entirely. I am FURIOUS. It took 3 more calls to get it working again. Then I discovered there were two other domains that they didn't bother to transfer over, so now I have to deal with that. This entire experience is so completely unacceptable on so many levels. <p>I had a call with a rep about getting our websites onto separate accounts, he set everything up for me, seemed great.</p> <p>Except a few hours later, I discovered that our site was broken! He didn’t move over the domains, only the website builder. None of our domains directed to the website.</p> <p>I discovered this around 1:30 in the morning…I couldn’t go to bed with my website down, this is the lifeblood of our organization. I called support. The system predicted a 20 minute wait. After 20 minutes, they dropped my call!</p> <p>I called back. After 30 minutes, they dropped my call again!</p> <p>I called back a third time, and was dropped after another 30 minute wait!</p> <p>I logged onto chat support at 2:30 am. Chat support took until 6:00am to redirect the URLs. I had to stay up all night dealing with support - for 3.5 hours – for something that support said they would do for me in a few minutes earlier this evening. </p> <p>To connect our domains to our website. 3.5 hours on chat. 80 minutes on hold. 3 dropped calls.</p> <p>I am LIVID.</p> <p>And it’s not even fixed!</p> <p>The URLs are reconnected, but now I can’t view my own website. Apparently the security certificate is out, and it will take 24 – 48 hours to propagate?</p> <p>We can’t afford to have our website direct to a security error for 2 days!</p> <p>I never would have separated the website into the different accounts if I knew our site would be down for two days! I would have waited until a non-sensitive time, or skipped it entirely.</p> <p>I am FURIOUS. </p> <p>It took 3 more calls to get it working again. Then I discovered there were two other domains that they didn&#39;t bother to transfer over, so now I have to deal with that.</p> <p>This entire experience is so completely unacceptable on so many levels.</p> 2020-06-19T04:51+0000
Jun 19, 2020

I had a call with a rep about getting our websites onto separate accounts, he set everything up for me, seemed great.

Except a few hours later, I discovered that our site was broken! He didn’t move over the domains, only the website builder. None of our domains directed to the website.

I discovered this around 1:30 in the morning…I couldn’t go to bed with my website down, this is the lifeblood of our organization. I called support. The system predicted a 20 minute wait. After 20 minutes, they dropped my call!

I called back. After 30 minutes, they dropped my call again!

I called back a third time, and was dropped after another 30 minute wait!

I logged onto chat support at 2:30 am. Chat support took until 6:00am to redirect the URLs. I had to stay up all night dealing with support - for 3.5 hours – for something that support said they would do for me in a few minutes earlier this evening.

To connect our domains to our website. 3.5 hours on chat. 80 minutes on hold. 3 dropped calls.

I am LIVID.

And it’s not even fixed!

The URLs are reconnected, but now I can’t view my own website. Apparently the security certificate is out, and it will take 24 – 48 hours to propagate?

We can’t afford to have our website direct to a security error for 2 days!

I never would have separated the website into the different accounts if I knew our site would be down for two days! I would have waited until a non-sensitive time, or skipped it entirely.

I am FURIOUS.

It took 3 more calls to get it working again. Then I discovered there were two other domains that they didn't bother to transfer over, so now I have to deal with that.

This entire experience is so completely unacceptable on so many levels.


133941 review-wish-negative-numbers-assign-rating wish-negative-numbers-assign-rating http://www.godaddy.feedback/review-wish-negative-numbers-assign-rating 18918 0 0 0 I wish there were negative numbers to assign to rating my experience and recommending Godaddy to a friend or coworker. I wouldn't even recommend them to my fiercest competition. I wouldn't want to subject another company to the unprofessional and undignified service by the SALES and TECH SUPPORT. I was not bothered by being on hold for about 40 minutes because I recognize times are tough. But I do expect the person I'm speaking with to be communicative. Heck, she doesn't even have to have a "smile in her voice" but to at least be responsive. I was literally left in silence - no the call did not disconnect, she did not place me on hold. She literally did not respond. I used to be quite happy to recommend and endorse this company - but in the past few years, the service has completely fell into the worst disrepute. My endorsement now is to avoid them at all costs. Shameful. I could only hope that "my call was recorded for quality control purposes." But I am doubtful it matters. <p>I wish there were negative numbers to assign to rating my experience and recommending Godaddy to a friend or coworker. I wouldn&#39;t even recommend them to my fiercest competition. I wouldn&#39;t want to subject another company to the unprofessional and undignified service by the SALES and TECH SUPPORT. I was not bothered by being on hold for about 40 minutes because I recognize times are tough. But I do expect the person I&#39;m speaking with to be communicative. Heck, she doesn&#39;t even have to have a &#34;smile in her voice&#34; but to at least be responsive. I was literally left in silence - no the call did not disconnect, she did not place me on hold. She literally did not respond. I used to be quite happy to recommend and endorse this company - but in the past few years, the service has completely fell into the worst disrepute. My endorsement now is to avoid them at all costs. Shameful. I could only hope that &#34;my call was recorded for quality control purposes.&#34; But I am doubtful it matters.</p> 2020-05-04T17:11+0000

I wish there were negative numbers to assign to rating my experience and recommending Godaddy to a friend or coworker. I wouldn't even recommend them to my fiercest competition. I wouldn't want to subject another company to the unprofessional and undignified service by the SALES and TECH SUPPORT. I was not bothered by being on hold for about 40 minutes because I recognize times are tough. But I do expect the person I'm speaking with to be communicative. Heck, she doesn't even have to have a "smile in her voice" but to at least be responsive. I was literally left in silence - no the call did not disconnect, she did not place me on hold. She literally did not respond. I used to be quite happy to recommend and endorse this company - but in the past few years, the service has completely fell into the worst disrepute. My endorsement now is to avoid them at all costs. Shameful. I could only hope that "my call was recorded for quality control purposes." But I am doubtful it matters.


133875 review-terrible-advertisement-does-guy-mic-0 terrible-advertisement-does-guy-mic-0 http://www.godaddy.feedback/review-terrible-advertisement-does-guy-mic-0 18898 0 0 0 What a terrible advertisement. Does the guy have the mic in his mouth when he is trying to talk? It is really irritating!! <p>What a terrible advertisement. Does the guy have the mic in his mouth when he is trying to talk? It is really irritating!!</p> 2020-04-30T03:43+0000
Apr 30, 2020

What a terrible advertisement. Does the guy have the mic in his mouth when he is trying to talk? It is really irritating!!


133874 review-terrible-advertisement-does-guy-mic terrible-advertisement-does-guy-mic http://www.godaddy.feedback/review-terrible-advertisement-does-guy-mic 0 0 0 What a terrible advertisement. Does the guy have the mic in his mouth when he is trying to talk? It is really irritating!! <p>What a terrible advertisement. Does the guy have the mic in his mouth when he is trying to talk? It is really irritating!!</p> 2020-04-30T03:43+0000
Apr 30, 2020

What a terrible advertisement. Does the guy have the mic in his mouth when he is trying to talk? It is really irritating!!


133449 review-account-88009797-lost-factor-authentication account-88009797-lost-factor-authentication http://www.godaddy.feedback/review-account-88009797-lost-factor-authentication 18685 1 1 1 0 0 0 My account # is 88009797 and I have lost my two factor authentication. I requested through your digital plat form for turn off the two factor authentication. Your employees are so stupid and helpless people handlining my case. No one helping me instead of asking stupid questions. I am ending the long relationship with godaddy and I am closing other business accounts with godaddy. Good bye <p>My account # is 88009797 and I have lost my two factor authentication. I requested through your digital plat form for turn off the two factor authentication. Your employees are so stupid and helpless people handlining my case. No one helping me instead of asking stupid questions. I am ending the long relationship with godaddy and I am closing other business accounts with godaddy.</p> <p>Good bye</p> 2020-04-02T20:26+0000

My account # is 88009797 and I have lost my two factor authentication. I requested through your digital plat form for turn off the two factor authentication. Your employees are so stupid and helpless people handlining my case. No one helping me instead of asking stupid questions. I am ending the long relationship with godaddy and I am closing other business accounts with godaddy.

Good bye


126176 review-assistance-receive-online-agent-speedy assistance-receive-online-agent-speedy http://www.godaddy.feedback/review-assistance-receive-online-agent-speedy 10444 0 0 0 I was please with the assistance i receive from the online agent in such a speedy time very professional, thanks again :-) <p>I was please with the assistance i receive from the online agent in such a speedy time very professional, thanks again :-)</p> 2018-08-02T22:59+0000
Aug 02, 2018

I was please with the assistance i receive from the online agent in such a speedy time very professional, thanks again :-)


125887 review-using-email-url-managing-mails using-email-url-managing-mails http://www.godaddy.feedback/review-using-email-url-managing-mails 16711 10 10 10 0 0 0 Hi, We are using your email url for our managing or mails. We are facing a issue that every time we have to refresh the url to check if there is any new mail. We would request the goDaddy team to find a solution for the same. Thanks <p>Hi,</p> <p>We are using your email url for our managing or mails.<br/>We are facing a issue that every time we have to refresh the url to check if there is any new mail.<br/>We would request the goDaddy team to find a solution for the same.<br/>Thanks</p> 2018-07-11T07:28+0000

Hi,

We are using your email url for our managing or mails.
We are facing a issue that every time we have to refresh the url to check if there is any new mail.
We would request the goDaddy team to find a solution for the same.
Thanks


125886 review-using-url-emails-critical-feedback using-url-emails-critical-feedback http://www.godaddy.feedback/review-using-url-emails-critical-feedback 16712 10 10 10 0 0 0 Hi, We are using your url for our emails. A critical feedback is that, there is no update of new mails, we have to always refresh the url to check if there is a new mail. We would like that goDaddy finds some solution for this. Thanks. <p>Hi,<br/>We are using your url for our emails.<br/>A critical feedback is that, there is no update of new mails, we have to always refresh the url to check if there is a new mail.<br/>We would like that goDaddy finds some solution for this.<br/>Thanks.</p> 2018-07-11T07:26+0000

Hi,
We are using your url for our emails.
A critical feedback is that, there is no update of new mails, we have to always refresh the url to check if there is a new mail.
We would like that goDaddy finds some solution for this.
Thanks.


124389 review-0 0 http://www.godaddy.feedback/review-0 1 1 1 0 0 0 2018-02-24T00:04+0000
124388 review-bought-500-00-website-option bought-500-00-website-option http://www.godaddy.feedback/review-bought-500-00-website-option 16713 1 1 1 0 0 0 I bought the 500.00 website option and was told I can design this myself. It's impossible. The prompts are not there to add pics. You can't upload your own pictures. Very unhappy. <p>I bought the 500.00 website option and was told I can design this myself. It&rsquo;s impossible. The prompts are not there to add pics. You can&rsquo;t upload your own pictures. Very unhappy.</p> 2018-02-24T00:03+0000

I bought the 500.00 website option and was told I can design this myself. It’s impossible. The prompts are not there to add pics. You can’t upload your own pictures. Very unhappy.


123046 review-support-line-asking-customer-number support-line-asking-customer-number http://www.godaddy.feedback/review-support-line-asking-customer-number 8323 0 0 0 On support line, please go back to asking for customer number by default. I do not have customers phone numbers memorized or referenced for support. <p>On support line, please go back to asking for customer number by default. I do not have customers phone numbers memorized or referenced for support.</p> 2017-08-03T19:40+0000
Aug 03, 2017

On support line, please go back to asking for customer number by default. I do not have customers phone numbers memorized or referenced for support.


53603 review-whoa-godaddy-best-phone-people whoa-godaddy-best-phone-people http://www.godaddy.feedback/review-whoa-godaddy-best-phone-people 1810 10 10 10 1 0 1 Whoa GoDaddy, you have the best phone people support! ?????? <p>Whoa GoDaddy, you have the best phone people support! ??????</p> 2016-08-03T17:48+0000

Whoa GoDaddy, you have the best phone people support! ??????


53612 review-huge-thank-guy-godaddy-tech huge-thank-guy-godaddy-tech http://www.godaddy.feedback/review-huge-thank-guy-godaddy-tech 16714 10 10 10 0 0 0 A huge thank you to the guy from #GoDaddy Tech Support Egar for being so patient and helping me. Greatly appreciate all of your help! <p>A huge thank you to the guy from #GoDaddy Tech Support Egar for being so patient and helping me. Greatly appreciate all of your help!</p> 2016-08-03T05:56+0000
Aug 03, 2016

A huge thank you to the guy from #GoDaddy Tech Support Egar for being so patient and helping me. Greatly appreciate all of your help!


53644 review-godaddy-thank-service-simply-amazing godaddy-thank-service-simply-amazing http://www.godaddy.feedback/review-godaddy-thank-service-simply-amazing 16715 10 10 10 0 0 0 GoDaddy Thank you for your service!!! Simply amazing! #godaddy #greatcustomersupport <p>GoDaddy Thank you for your service!!! Simply amazing! #godaddy #greatcustomersupport</p> 2016-07-25T15:33+0000

GoDaddy Thank you for your service!!! Simply amazing! #godaddy #greatcustomersupport


46764 review-using-godaddy-hosting-new-web using-godaddy-hosting-new-web http://www.godaddy.feedback/review-using-godaddy-hosting-new-web 16716 3 1 2 1 0 1 I will not be using GoDaddy Hosting. Already take out everything and my new Web page is hosted with others. Your technical answer was slow and too late, also nobody explains to me why to paid $119.88 and if you contract a new Deluxe hosting is only $6.99/month that is $84 a year. I believe this is not the way to pay customer loyalty for more than 10 years. <p>I will not be using GoDaddy Hosting. Already take out everything and my new Web page is hosted with others.</p> <p>Your technical answer was slow and too late, also nobody explains to me why to paid $119.88 and if you contract a new Deluxe hosting is only $6.99/month that is $84 a year. I believe this is not the way to pay customer loyalty for more than 10 years.</p> 2016-07-15T18:51+0000 [{"url":"https://s3-us-west-2.amazonaws.com/dotfeedback-images/fe5568b7-264f-4a1f-b03d-cfb55568712f","uri":"/review-using-godaddy-hosting-new-web/attachments/80371","mediaType":"image/png","id":"80371"},{"url":"https://s3-us-west-2.amazonaws.com/dotfeedback-images/4cc30713-4510-41cb-a1f2-65c5da797b98","uri":"/review-using-godaddy-hosting-new-web/attachments/80372","mediaType":"image/png","id":"80372"},{"url":"https://s3-us-west-2.amazonaws.com/dotfeedback-images/e49370a7-ab36-44e6-9034-007e8d731d13","uri":"/review-using-godaddy-hosting-new-web/attachments/80373","mediaType":"image/png","id":"80373"}]

I will not be using GoDaddy Hosting. Already take out everything and my new Web page is hosted with others.

Your technical answer was slow and too late, also nobody explains to me why to paid $119.88 and if you contract a new Deluxe hosting is only $6.99/month that is $84 a year. I believe this is not the way to pay customer loyalty for more than 10 years.


852 review-godaddy-just-experience-guys-flawless godaddy-just-experience-guys-flawless http://www.godaddy.feedback/review-godaddy-just-experience-guys-flawless 16717 10 10 10 0 0 0 GoDaddy Just had my first experience with you guys and it was flawless. Very professional and no hassles. Thank you #domainname <p>GoDaddy Just had my first experience with you guys and it was flawless. Very professional and no hassles. Thank you #domainname</p> 2015-12-31T00:17+0000

GoDaddy Just had my first experience with you guys and it was flawless. Very professional and no hassles. Thank you #domainname


853 review-s-nice-step-quickly-resolve s-nice-step-quickly-resolve http://www.godaddy.feedback/review-s-nice-step-quickly-resolve 16718 10 10 10 0 0 0 It's nice when someone can step in to quickly resolve a customer's dissatisfaction. Thanks GoDaddy Help! <p>It&rsquo;s nice when someone can step in to quickly resolve a customer&rsquo;s dissatisfaction. Thanks GoDaddy Help!</p> 2015-12-30T06:28+0000

It’s nice when someone can step in to quickly resolve a customer’s dissatisfaction. Thanks GoDaddy Help!


854 review-godaddy-help-wow-magic-lot godaddy-help-wow-magic-lot http://www.godaddy.feedback/review-godaddy-help-wow-magic-lot 4800 10 10 10 0 0 0 GoDaddy Help Wow, that is a magic! There is a lot of dimensions of Godaddy I don't know. You save my neck. Tnx a lot! <p>GoDaddy Help Wow, that is a magic! There is a lot of dimensions of Godaddy I don&rsquo;t know. You save my neck. Tnx a lot!</p> 2015-12-14T02:01+0000

GoDaddy Help Wow, that is a magic! There is a lot of dimensions of Godaddy I don’t know. You save my neck. Tnx a lot!


855 review-godaddy-i-need-say-great godaddy-i-need-say-great http://www.godaddy.feedback/review-godaddy-i-need-say-great 16719 10 10 10 0 0 0 GoDaddy I need to say, how Great GoDaddy Customer/tech service is! Ive been w/you for Years, Always Excellent, Thank you! <p>GoDaddy I need to say, how Great GoDaddy Customer/tech service is! Ive been w/you for Years, Always Excellent, Thank you!</p> 2015-12-04T02:26+0000
Dec 04, 2015

GoDaddy I need to say, how Great GoDaddy Customer/tech service is! Ive been w/you for Years, Always Excellent, Thank you!


856 review-godaddy-godaddyhelp-thank-spectacular-customer godaddy-godaddyhelp-thank-spectacular-customer http://www.godaddy.feedback/review-godaddy-godaddyhelp-thank-spectacular-customer 16720 10 10 10 0 0 0 GoDaddy GoDaddyHelp Thank you so much for the spectacular customer Service in helping me migrate my Blog and Domain. You guys ROCK!! <p>GoDaddy GoDaddyHelp Thank you so much for the spectacular customer Service in helping me migrate my Blog and Domain. You guys ROCK!!</p> 2015-11-29T02:15+0000

GoDaddy GoDaddyHelp Thank you so much for the spectacular customer Service in helping me migrate my Blog and Domain. You guys ROCK!!