On April 28 2022, I cancelled my GoDaddy account after subscribing for a few years. GoDaddy is an MS 365 hosting partner, however the password management by Godaddy has been a disaster. When I first had trouble, it took 45 minutes on the phone for GoDaddy support to untangle the mess of passwords that had me working in a circle of passwords-denied, passwords-changed, immediately denied again, ugh, ugh, ugh. 6 months later, it all begins again. So, I decided to cancel my account, which required moving two domains and archiving two emails. It turns out I was unable to cancel my account before removing my products, and my method of payment (which required support to do). When attempting to "Chat" with GoDaddy, the button had been removed, requiring me to call their support phone, which revealed their new support procedure… Call them, and then they text you back, when they are available. So, now I have to chat with them on a phone instead of using my laptop keyboard. Bonehead move if you ask me. I can't begin to explain what a tangled mess it is to move domains. All in all, GoDaddy has been a total failure. Documentation is repeatedly incorrect. Support is required to do what should be simple tasks and email password management via 365 is a total train wreck. I've moved my domain management and email hosting to SiteGround and use Thunderbird for my email client software using iMap configurations. So simple. No one from GoDaddy ever asked me why I was cancelling my account, hence I'm posting here. GoawayGoDaddy.
